Privacy Policy

Last updated: January 24, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

1. Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purpose of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to Viya, trading in the Republic of South Africa.
  • Personal Data is any information that relates to an identified or identifiable individual under the Protection of Personal Information Act (POPIA).

2. Type of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:

  • Email address
  • First name and last name
  • Phone number
  • Location Data (GPRS/Geolocation)

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage Your Account and registration.
  • For the performance of a contract (the ride service).
  • To contact You regarding updates, OTPs, or security alerts.

4. Disclosure of Personal Data

We do not sell your personal data. We may share your information with Service Providers (like Paystack for payment processing) to facilitate the Service, or if required to do so by law in response to valid requests by public authorities.

5. Contact Us

If you have any questions about this Privacy Policy, You can contact us:
Email: privacy@viya.app

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